The first is $400 off a complete system replacement. Complete means both halves of the system: the outdoor unit and the indoor unit replaced together as a matched pair, whether that is a furnace and air conditioner, a heat pump and air handler, or a ductless system with its indoor heads. It applies to the installation and it comes off the quoted price, so you see it on the proposal rather than waiting for it to arrive later. Limit one per household, and it does not stack with our other offers.
If you are replacing one half rather than the whole system, the discount is $150 off a furnace on its own or an air conditioner on its own. Same idea, same timing: it comes off the quoted price at the proposal stage. If you are replacing both halves together, take the $400 instead. The two are alternatives, not a pair to be added up.
There is also no diagnostic fee when you go ahead with the repair. You pay for the diagnosis only if you decide not to have the work done on that visit, which means finding out what is wrong costs you nothing when you let us fix it.
And there is 10% off any repair for military members, first responders and senior citizens. It is one discount covering all three, on the same terms, capped at $400. Any repair means any repair, not a short list of eligible services, and it applies to a straightforward service call the same way it applies to a larger job. Active duty, reserve and veterans all count on the military side. The technician may ask to see identification on site, and that is the only verification step involved anywhere in this.