A load calculation is an engineering estimate of how much heat your house gains on a hot day and loses on a cold one. Heat is counted in BTUs, or British thermal units, and the answer comes out as BTUs per hour. The standard method is called Manual J, published by the Air Conditioning Contractors of America. It works room by room and takes in wall and attic insulation levels, the area and type of every window, which direction each wall faces, ceiling height, how leaky the house is, how many people live there, and where the ductwork runs. A ton of cooling is simply 12,000 BTUs per hour, which is why equipment gets described in tons.
The cooling number has two halves, and this is the part most homeowners never hear. Sensible load is heat you feel as temperature. Latent load is the heat carried in water vapor, meaning the moisture the system has to condense out of the air. A proper calculation reports both, because in a Mid-Atlantic summer the latent half is a large share of the total. The calculation is also run against a design temperature, which is roughly the outdoor condition exceeded only a small fraction of hours in a normal year, not the hottest afternoon ever recorded. Sizing to the record day guarantees an oversized machine for the rest of the season.